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ECOMMERCE ADMINISTRATOR

Position title: Ecommerce Administrator
Location: Worcester office
Job type: Full-time role

WELCOME TO MOTEL

Our story began during a road trip in the 1990s, where our founders, Will and Andy, travelled across America collecting vintage items while living out of motels. They started purchasing vintage clothing in the USA and selling it wholesale, which eventually led to the creation of stores. From there, they began designing reworked vintage pieces, and thus, Motel was born.

Over 30 years and a team of 200+ people later, every piece of clothing we make is created with the same spirit of fun, freedom and adventure as the road trip that first defined the brand. We’re still ambitious and independent, but now we’re a global team - we work from an operational base in Worcester, a design studio in London and a creative studio in Bali.


ECOMMERCE ADMINISTRATOR


Motel’s websites are the backbone of our customer experience and where we showcase our amazing products. We are looking for an organised and sociable individual to join the small team to help with the administration side of our sites. 

If you’re hard-working, passionate about e-commerce and able to work as a part of a team to solve problems, then this could be the perfect role for you!


MAIN TASKS & RESPONSIBILITIES


This is an important role and requires input in a number of areas to keep our websites up-to-date, accurate and free of problems. Your responsibilities will include: 

-   Filling out product specifications and assigning the relevant subcategories

-   Online Visual Merchandising

-   Managing digital content on all online channels, ensuring everything is uploaded and merchandised on time

-   Content creation for product listings. Writing unique product descriptions and other product specifications and upload to multiple online marketplaces

-   Optimising product information

-   Building Facebook, Instagram, and TikTok Ads across all regions

-   Responding and managing DM’s on social platforms

-   Building weekly company reports for the E-commerce Manager


ABOUT YOU


The ideal candidate should have a high level of attention to detail, able to spot and rectify mistakes, and use their logic skills to troubleshoot simple website presentation issues. We’d also love to see:

-   Strong administration and organisational skills

-   Ability to self-manage and meet targets

-   Competent in Microsoft office, including excel and word

-   Good interpersonal skills

-   Basic knowledge of SEO

-   Strong interest in fashion

-   E-commerce experience preferably Shopify back-office knowledge

-   Copywriting to be handled with a high level of competency in English grammar and punctuation

-   Ad build on Facebook and TikTok Ads manager preferable but not essential

-  Marketplace experience with companies similar to Zalando.

-  French or German speaker desirable but not essential.


WHAT’S IN IT FOR YOU?

  • Competitive salary in the line with industry benchmarking
  • 3% employer pension contribution, 5% employee contribution as standard
  • 33 days annual leave inclusive of bank holidays, with additional days for long service
  • Birthday day off
  • Team socials and meetups
  • Monthly well-being activities to support 
  • Tailored progression pathways
  • A thorough EAP scheme offering financial, legal and health support
  • Access to professional support & mentoring
  • Bonus Scheme for all employees, paid out twice a year
  • Motel 50% discount 
  • Motel is a growth mentality company

HOW TO APPLY 

If this sounds like the perfect role for you, please send your CV to jobs@motelrocks.com

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