WELCOME TO MOTEL

Our story began during a road trip in the 1990s, where our founders, Will and Andy, travelled across America collecting vintage items while living out of motels. They started purchasing vintage clothing in the USA and selling it wholesale, which eventually led to the creation of stores. From there, they began designing reworked vintage pieces, and thus, Motel was born.

Over 30 years and a team of 200+ people later, every piece of clothing we make is created with the same spirit of fun, freedom and adventure as the road trip that first defined the brand. We’re still ambitious and independent, but now we’re a global team - we work from an operational base in Worcester, a design studio in London and a creative studio in Bali.

IT SPECIALIST

We are looking for an IT Support Specialist to help build robust internal IT processes and strengthen our cyber security and practices.

You will be responsible for managing electronic equipment, our Microsoft Office accounts, setting up new Gmail accounts and resolving general IT queries from the team.

This role brings significant opportunities for career progression, including the potential to build an IT department. If you’re looking to take the next step in your IT career, this could be the perfect role for you!

MAIN TASKS & RESPONSIBILITIES

• Comfortably manage as second line support, handling escalations, technical queries and solving problems.
• Establish secure firewalls across Motel sites
• Management of ISO:27001
• Creation and management of the Motel Cyber policy
• Travel may be required to other Motel sites, depending on business needs
• Liaising with our external IT Support firm

ABOUT YOU

We’d love to hear from you if you have:

• Previous experience in an IT Support role (essential)
• Previous NetSuite experience (preferrable)
• Demonstrable relevant qualifications

WHAT’S IN IT FOR YOU?

• Competitive salary in line with industry benchmarking
• 3% employer pension contribution, 5% employee contribution as standard
• 33 days annual leave inclusive of bank holidays, with additional days for long service
• Birthday day off
• Team socials and meetups
• Monthly well-being activities to support 
• Tailored progression pathways
• A thorough EAP scheme offering financial, legal and health support
• Access to professional support & mentoring
• Bonus Scheme for all employees paid out twice a year
• Motel 50% discount 
• Motel is a growth mentality company

HOW TO APPLY

Interested candidates are invited to submit their resume and cover letter outlining their qualifications and experience to jobs@motelrocks.com, with ‘IT Specialist’ in the subject line.

Motel Rocks Group Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.